DOMESTIC WITHIN USA
Domestic shipping costs $5 and covers a gift bag or box included in a padded envelope with ribbon, coupon, and healing properties of the gemstone if applicable. Each package will be sent regular first class standard mail by USPS unless requested otherwise. Tracking is included. Delivery confirmation can be added for minimal additional cost.
For larger orders or for custom requests for priority mail and/or express mail (overnight) and insurance, custom shipping charges will be determined and applied and can rage from $8(small flat rate box) to $100, depending on size and type of package. Contact us to receive a quote.
International shipping charges start at $15. Depending on location and size, additional customs fees may apply.
Please note that first class international shipping with USPS could take 10 days to several with no guaranteed arrival date or tracking. This is because it could sit on a boat/shipping container until its filled and departs.
There are a few more options, however, for faster more secure international shipping:
- $43 priority international shipping should get there within 6 to 10 days, is insured, and has tracking
- $61 express international is guaranteed within a week with tracking
- $91 guaranteed in just a few days max.
If you are a local customer and would like to set up a pick up or delivery, please contact us and we can refund you the shipping charges.
RETURNS & EXCHANGES
100% customer satisfaction is our goal.
If for any reason you are not happy with your product, please contact us within a week of receiving the item, and you can return it for a refund (assuming you have not worn the item). All returned items must be received in the same condition they were sent. Customer is responsible for shipping item to be returned, back to Alissa B.
If you are not happy with the order but prefer something else, simply send back and we can apply credit towards another item.
If placing a custom order, we intend to inform you of any item changes including size, style, and color variances before confirming the order and sending it out. Therefore, custom orders are final sales.